ju999 Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the ju999 platform ("Platform", "we", "us") and the user ("you", "user"). By accessing the website at https://ju999.cam, registering an account, or using any of our services, you fully agree to these Terms.

ju999 reserves the right to modify these Terms at any time. Continued use of the platform after updated Terms are published will be considered your acceptance of the changes. We therefore recommend visiting this page regularly.

If you have any difficulty reading or understanding these Terms, please contact our support team — we provide assistance in Bengali 24/7.

1.1 Age Requirement

You must be 21 years of age or older to use the ju999 platform. Minors are strictly prohibited from opening an account or playing games on this platform. We may request identity documents or relevant verification at any time to confirm your age.

For users aged 21 and above only — this condition applies.

1.2 Personal Use

Each individual may open only one account. If the same person is found operating multiple accounts, all accounts will be closed and all balances may be forfeited. Sharing your account details with any third party is strictly prohibited.

1.3 Geographic Restrictions

Access to this platform may be prohibited for residents of certain regions or countries. It is your own responsibility to comply with your local laws. Accessing the platform from a restricted region using a proxy or VPN is not permitted.

2.1 Registration Process

To create an account on ju999, you must provide accurate and complete information. Providing false or misleading information will result in immediate account closure. It is your responsibility to notify us promptly of any changes to the information provided at registration.

2.2 Account Security

Keep your login credentials (username and password) completely confidential. You are personally responsible for all activity conducted from your account. If unauthorized access occurs, notify us immediately at [email protected].

• Use a strong password — combine letters, numbers and special characters.
• If you log in on someone else's device, always log out when the session ends.
• Do not share your password with any third party.

2.3 Account Verification (KYC)

Before processing a withdrawal or when a certain threshold is exceeded, we may request a national identity card, passport or other documents to verify your identity. This process is essential for preventing fraud and protecting users.

3.1 Deposit

The minimum deposit amount on ju999 is ৳300. We support the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

Deposited funds are generally credited to your account instantly. If there is a delay due to a technical issue, please contact us.

3.2 Withdrawal

The minimum withdrawal amount is ৳500. For fully verified accounts, withdrawals are generally completed within 5–30 minutes.

• Account verification is mandatory before a withdrawal request can be processed.
• Withdrawals will be made to the same payment method used for the deposit.
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Withdrawals will be cancelled entirely if fraudulent activity is proven.

3.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currencies, the conversion rate is determined by the payment method provider. Any related charges will be borne by the user.

4.1 Welcome Bonus

A 200% bonus is available on your first deposit at ju999, up to a maximum of ৳15,000. To use this bonus, the total amount (deposit + bonus) must be wagered 25 times (wagering requirement).

• Each user can receive the welcome bonus only once.
• Completing the wagering requirement before withdrawing with a bonus is mandatory.
• Wagering contributions may vary by game — contact our support team for details.
• A specific time limit applies for claiming the bonus.

4.2 Other Promotional Offers

ju999 runs various promotional offers, cashback deals and special events from time to time. Each offer has its own conditions, which are clearly stated on the offer page. General terms and conditions apply to all promotions.

4.3 VIP and Cashback Program

The ju999 VIP program has 4 tiers, each offering a weekly cashback benefit:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.1% weekly cashback
• Platinum — up to 1.5% weekly cashback

VIP tiers are advanced through regular and active play. Cashback is calculated each week and credited to eligible users' accounts.

4.4 Bonus Abuse

Bonus abuse, claiming bonuses through multiple accounts, or attempting to complete wagering requirements through artificial betting is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited and the account may be closed.

5.1 Fair Play Policy

ju999 believes in fair play. Our games are powered by secure and reliable Random Number Generator (RNG) technology, which makes every outcome completely impartial and verifiable.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any fraudulent or illegal methods.
• Using software, bots or automated systems to play games.
• Interfering with the platform's security systems or attempting a cyberattack.
• Using the platform for money laundering or any illegal purpose.
• Harassing or disturbing other users.
• Providing a false identity or false information.
• Attempting to exploit any technical vulnerability or flaw in the platform.

Involvement in any of the prohibited activities above will result in immediate account closure, all balances may be forfeited, and legal action may be taken.

5.3 Anti-Money Laundering (AML)

ju999 strictly follows anti-money laundering policies. If suspicious transactions are identified, we reserve the right to investigate and will notify the relevant authorities where applicable.

6.1 Responsible Gaming Commitment

ju999 places the highest importance on responsible gaming. Gaming is a form of entertainment — not a solution to financial problems. Play within your limits and keep entertainment as your goal.

6.2 Self-Control Tools

We provide the following tools to support responsible gaming:

• Setting deposit limits (daily, weekly or monthly).
• Setting session time limits.
• Cooling-off Period.
• Permanent Self-exclusion.

To activate these features, contact our support team or visit our Responsible Gaming page.

6.3 Protection of Minors

It is your responsibility to prevent minors from accessing your device. Always keep your account login details secure. If in doubt, using parental control software is recommended.

7.1 Intellectual Property

All content on the ju999 platform — logos, designs, text, graphics, software — is the intellectual property of us or our licensors. Reusing, copying or distributing any content without our prior permission is prohibited.

7.2 Limitation of Liability

ju999 is not liable for:

• Issues caused by internet connectivity or technical faults.
• Failure of third-party payment methods.
• Loss resulting from the user's own negligence or gaming decisions.
• Temporary service interruption due to unforeseen technical issues.

In any circumstance, our maximum liability is limited to the actual amount you have deposited.

7.3 Service Changes and Termination

ju999 reserves the right to modify, temporarily suspend or permanently discontinue any game, feature or service at any time without notice. There is no obligation to compensate users for such changes.

8.1 Data Collection

We collect necessary information during registration, transactions and platform use. This information is used for service improvement, fraud prevention and legal compliance. Our detailed data usage policy can be found on our Privacy Policy page.

8.2 SSL Security

All your data is protected by SSL encryption technology. We do not sell your personal information to third parties. Limited information may be shared with selected partners only for payment processing and legal compliance requirements.

9.1 Dispute Resolution Process

For any complaint or dispute, please contact our support team first. We aim to carry out an initial review of every complaint within 72 hours. If a resolution cannot be reached through direct contact, further review procedures will be arranged.

9.2 Account Closure Policy

An account may be closed without notice in the event of a breach of these Terms. Users may also request account closure at any time. Eligible balances will be returned upon account closure, however forfeiture applies in cases of abuse.

9.3 Severability of Terms

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. If any ambiguity arises in the interpretation of the Terms, please contact our support team.